Effective Date: May 1st, 2025
Introduction
Welcome to Delturn, the world’s first Canva-focused design agency.
We respect your privacy and are committed to protecting your personal information.
This Privacy Policy is effective as of May 1, 2025, and it describes how we collect, disclose, use, and protect your information when you visit our website, use our services or interact with us.
By using our services, you agree to the terms of this Privacy Policy.
Information We Collect
Information You Provide to Us Directly:
• Name
• Email address
• Phone number
• Business name and details
• Billing and payment information (processed through secure third-party providers)
• Any information you voluntarily submit via forms, emails, or consultations
Information Collected Automatically:
• IP address
• Browser type and version
• Time zone settings
• Pages visited and time spent on pages
• Device information
• Cookies and tracking technologies (Yes, we use cookies. No, not the chocolate chip kind — the boring tech kind.)
How We Use Your Information
We may use your information to:
Provide, operate, and maintain our services
Deliver customer support and respond to inquiries
Process transactions securely
Send important service updates
Send marketing communications (with the option to opt-out anytime)
Improve and optimize our website, services, and customer experience
Protect against fraud, unauthorized transactions, and legal claims
How We Share Your Information
We do not sell, rent, or trade your personal information to third parties. Ever. Period.
We only share your information with trusted partners for limited purposes, such as:
Payment processors (for secure transaction handling)
Analytics providers (to understand how people use our site)
Professional service providers (like legal and accounting services)
Compliance with legal obligations, law enforcement requests, or court orders
Everyone we work with is required to respect your privacy as much as we do. (If they don’t, we kick them off the island.)
Your Data Rights
You have rights. (Shocking, we know.) You can:
Access the personal information we hold about you
Request correction of inaccurate or incomplete data
Request deletion of your data (“the right to be forgotten”)
Object to certain uses of your information
Withdraw consent for marketing emails at any time (just hit "unsubscribe")
Requests can be made by contacting us at hello@delturn.studio
Data Retention
We only keep your information for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law.
After that, your data goes to the great recycling bin in the cloud.
Security
We use reasonable administrative, technical, and physical security measures to protect your information. However, no method of transmission over the Internet is 100% secure.
Translation:
we’re good, but if an alien hacker from the year 3025 shows up, we can’t make promises.
Third-Party Links
Our website may contain links to third-party websites or services we don’t own or control.
We’re not responsible for the privacy practices of those third parties. Always read their policies before you interact with them.
Children's Privacy
Our services are not directed to children under 13.
If we learn that we have collected personal information from a child without parental consent, we will delete that information immediately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
When we do, we’ll post the new version with an updated effective date.
We recommend you check this page periodically because unlike fine wine, outdated privacy policies don’t get better with age.
Contact Us
Got questions about this Privacy Policy?
Want to exercise your rights?
Just wanna tell us we’re doing a good job?
Contact us at: hello@delturn.studio